Are you still using paper rental applications? – You really need to stop.

There are a number of very valid reasons why paper rental applications can adversely affect your business. Fair Housing compliance issues Information security concerns Redundant data entry Negative impressions I will address each reason in separate posts.  In this post I will look at  potential Fair Housing compliance issues with paper applications. The Fair Housing Act […]

Ignore at Your Own Peril

In a previous post I wrote about the 4 critical steps you need to take when considering rental applicants. They are – Pre-screen your tenants by clearly communicating your residency standards Require complete applications, have each co-applicant complete their own individual application and collect an application fee Conduct a comprehensive background screening for every applicant […]

“Believe none of what you hear and half of what you see”

Why customer service is so important from your tenant screening provider. Even with the best tenant screening providers, there are times when the applicant can try to game the system and requires additional investigation. Recently we were asked to take a look at the screening report of an applicant for a high end multi-unit rental […]