Our secret to good customer service? We answer the phone!

One Sunday morning I got a call from a landlord that was interested in finding out more about TenantMagic. Toward the end of our conversation she asked “Why should I use TenantMagic? There are so many companies like yours out there. ”  I simply replied “We answer the phone on Sunday morning.”  That landlord is […]

Accepting Venmo For Rent Payments?

Online rent collection is a better option. Many landlords I speak to still collect paper checks for rent payments. They are beginning to realize this is an antiquated and cumbersome process. And, most tenants will tell you that they absolutely detest paying their rent with a paper check. This is especially applies to those under […]

Guide to Choosing the Best Tenant Screening Service 2017 (Part 3)

When choosing the best tenant screening service, agents and landlords need to consider the ease of use for both the applicants and themselves. In the previous 2 posts we looked at the information provided in the reports and how important it is to have comprehensive reports but not an overwhelming amount of data that can […]